I am a neutral, independent consultant in South Africa’s warranty and value-added products (VAPS) space. I help UMAs, administrators, dealers, and fund managers design, fix, and understand service plans, warranties, and add-ons with less jargon and more logic. I do not sell policies, so my guidance stays unbiased. With 20+ years of operational insight and plain-language advice, I uncover product and system risks so businesses stay compliant and customers gain real confidence in their cover.